Privacy Policy for Business Text Messaging
Effective Date: 6/14/2025
Last Updated: 6/14/2025
This Privacy Policy outlines how Michael J. Graves Law RPC ("we," "us," or "our") collects, uses, and protects your information in connection with our business text messaging services, including those registered through The Campaign Registry (TCR) and delivered via RingCentral.
1. Information We Collect
When you opt in to receive text messages from us, we may collect: - Your name - Your mobile phone number - Communication preferences - Any message content you voluntarily provide We do not collect sensitive personal data (such as Social Security Numbers or financial account info) through text messages.
2. How We Use Your Information
We use the information we collect to: - Send appointment reminders, case updates, or service notifications - Respond to your inquiries - Provide information about our legal services - Comply with legal or regulatory obligations
3. How We Share Your Information
We do not sell or rent your information. We may share your information only with: - RingCentral, our text messaging service provider, for the sole purpose of delivering messages - Regulatory entities (if required) for compliance with TCR or other applicable laws
4. Your Choices
You can opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us directly at (215) 435-3831 or Michael@mjgraveslaw.com.
5. Data Security
We take reasonable measures to protect your personal information, including encrypted message delivery and secure storage through RingCentral's platform.
6. Message and Data Rates
Message and data rates may apply depending on your wireless carrier. You are responsible for any charges incurred.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted here with an updated "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our text messaging practices, contact: Michael J. Graves Law RPC, 1700 Market St Ste. 1005, Philadelphia, PA 19103 Phone: (215) 435-3831 Email: Michael@mjgraveslaw.com
9. Third Parties
No Mobile opt-in or text message consent will be shared with third parties or affiliates.
SMS Terms of Service
Effective Date: 6/14/2025
Last Updated: 6/14/2025
These SMS Terms of Service ("Terms") govern the use of text messaging services provided by Michael J. Graves Law RPC ("we," "us," or "our"). By opting in to receive text messages from us, you agree to these Terms.
1. Program Description
We use SMS/text messaging to provide: - Responses to legal service inquiries submitted via our website or partner lead services - Case-related updates and appointment reminders for current clients - General information about our legal services
2. Opt-In Consent
By submitting your phone number through our website, lead form, or directly to us, you consent to receive text messages from us. Message frequency will vary. Message and data rates may apply based on your carrier plan.
3. Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP. After you send STOP, you will receive one final confirmation message. No further messages will be sent unless you opt in again.
4. Help Instructions
For support or assistance with our text messaging service, reply HELP or contact us directly at (215) 435-3831 or Michael@mjgraveslaw.com.
5. Data & Privacy
We respect your privacy. Your information will be used solely for communication purposes related to your inquiry or case and will not be shared, sold, or rented to third parties. See our Privacy Policy for more information.
6. Carriers
Wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by factors beyond our control.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website with an updated Effective Date.
8. Contact Us
If you have any questions regarding these Terms or our SMS service, please contact: Michael J. Graves Law RPC, 1700 Market St. Ste 1005, Philadelphia, PA 19103 Phone: (215) 435-3831 Email: Michael@mjgraveslaw.com